Ship Chandler (24/7)
24/7 requisition intake and port-call delivery execution for vessels calling Vancouver. Sourcing, staging, and delivery coordination with documentation close-out.
Scope of Ship Chandling
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24/7 requisition intake and dispatch coordination
Requisition review and spec/quantity confirmation
Sourcing and purchasing through approved channels
Consolidation, staging, and department-based labeling
Delivery coordination to berth/terminal receiving windows
Close-out pack: packing list + proof of delivery (POD)
Substitutions/backorders only with client approval
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Hoses, couplings, camlocks, clamps, gaskets, O-rings, seals
Valves, fittings, flanges, pipe components, adapters
Filters (air/fuel/oil/hydraulic), strainers, cartridges
Fasteners, hardware, shackles, wire, zip ties, tapes
Sealants, adhesives, threadlock, abrasives, cutting/grinding discs
PPE and consumables: gloves, eyewear, coveralls, respirators
Absorbents, spill kits, shop rags/wipes (as requested)
Deck consumables and tools (as per requisition)
Engine-room consumables and maintenance items
Electrical consumables and general spares sourcing support
Substitution options when lead times impact delivery windows
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Engine oils, hydraulic oils, gear oils (requested grades/specs)
Greases and specialty lubricants
Transfer accessories (pumps, hoses, containers) on request
Lubricants and fluids supply coordination per spec
Packaging options based on operational constraints
Documentation and handling aligned with delivery requirements
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Fresh, frozen, and dry provisions coordination
Short-call replenishment packs for quick port stays
Packaging and delivery aligned to receiving windows
Dietary and preference notes handled on request
Cold chain handling coordination (where applicable)
Fresh/dry/frozen coordination (availability dependent)
Delivery timing aligned to receiving windows
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Linens, towels, bedding, pillows
Toiletries, hygiene kits, paper goods
Cleaning supplies and general cabin consumables
Storage items and basic onboard essentials
Department-based packing for fast onboard distribution
Cabin stores and crew essentials per requisition
Consolidated packaging by department
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Hand tools and jobsite consumables (requested items)
Drill bits, blades, cutting wheels, grinding discs
Measuring tools, labels, markers, tapes
Tool storage and organization items (as requested)
Sourcing support for small equipment and consumables
Alternates recommended when OEM lead times conflict with ETA
Documentation clarity for buyer approval
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Delivery window planning around ETA/ETD
Terminal/berth receiving coordination and access planning
Consolidated drops to reduce delays and handoffs
Exception handling: shortages/damage/urgent substitutions
Completion confirmation with close-out report (on request)
Receiving window coordination with terminals/agents as required
POD confirmation and close-out package
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Immediate dispatch confirmation and priority handling
“Critical-first” partial delivery strategy when required
Fast substitute options (spec-equivalent) for approval
After-hours coordination for time-sensitive replenishment
Short port-stay support with staged delivery planning
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Fabrication & welding support (port-call suitable scopes)
Electrical support (marine components, troubleshooting, replacements)
HVAC / cooling / heating service support
Mechanical support (hoses/piping, pumps, fittings, assemblies)
Coatings / paint touch-ups and corrosion control support
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Vessel name + IMO (optional)
ETA/ETD + berth/terminal (or anchorage)
Delivery window required (date/time)
Requisition list (Excel/PDF) or item photos/specs
Onboard delivery contact + phone/email (if available)
Handling constraints (forklift/crane, gate pass rules, restrictions)
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Do you handle after-hours? Dispatch intake is 24/7 for chandling requests. Non-chandling services may be scheduled case-by-case.
Can you offer substitutions? Yes—substitutions are communicated and require approval prior to supply.
What documentation do we receive? Packing list and proof of delivery (POD), plus invoice close-out.

