Emergency / Rapid Response

  • Delivery planning aligned to terminal receiving windows

  • Sequenced drop planning where required

  • POD close-out

Urgent Supply Coordination

  • Priority sourcing options (availability dependent)

  • Alternates proposed clearly for approval

  • Continuous status updates until close-out

Urgent Delivery Execution

  • Vessel name + exact location

  • Deadline / receiving window

  • Item list / part numbers / photos

  • Approval contact for substitutions

  • Billing entity + currency

Escalation Workflow

  • One point of contact for urgent updates

  • Rapid re-coordination when ETA changes

What we need