1. General Information
Information on this website is provided for general informational purposes. It does not constitute a binding offer, service guarantee, or commercial contract.
2. No Service Guarantee Until Written Confirmation
No service is confirmed or guaranteed until SPICA provides written confirmation of scope, timing, pricing where applicable, and execution details. Submitting a Request Service form, sending an email, or calling dispatch does not create a contract or guarantee service execution.
3. Services Subject to Operational Factors
All services discussed on this website are subject to:
- Port access authorization and terminal-specific regulations
- Vessel availability and operational timing
- Supplier, vendor, transport, and workshop availability
- Local regulations, customs, and agency requirements
- Weather and navigational constraints
- Compliance and sanctions obligations applicable to the work
- Client approval of substitutions and quotations
- Operational feasibility verification
4. Quotations
All quotations are indicative and subject to confirmation. Final scope, pricing, and execution depend on verification of supplier/vendor availability, port access, timing, documentation, and feasibility.
5. Substitutions
Where requested items are unavailable, SPICA may propose substitutions. Substitutions are supplied only after client approval.
6. Documentation
Documentation provided (packing list, proof of delivery, service confirmation, invoice, close-out summary) depends on the scope of the service and what is operationally applicable. Not every service results in every document.
7. Limitations of Responsibility
SPICA is not responsible for delays or outcomes caused by terminal scheduling, port authority decisions, weather, navigational conditions, missing or incorrect information, vessel schedule changes, customs and local regulations, third-party vendor delays, or any factor beyond SPICA’s reasonable control.
8. Compliance
SPICA does not bypass sanctions, customs, port rules, or any legal restrictions. Where compliance requirements limit service execution, scope is clarified in advance and SPICA may decline work.
9. Intellectual Property
The SPICA name, logo, content, and design of this website are the property of SPICA SEA SERVICES LTD. and may not be reproduced without written permission.
10. Third-Party Links
This website may link to third-party services (e.g. Google Maps, WhatsApp, LinkedIn, Instagram). SPICA is not responsible for the availability, accuracy, or content of third-party services.
11. Changes
SPICA may update these Terms of Use from time to time. Updates are effective when posted on this page.
12. Contact
For questions about these Terms, contact info@spicasea.com or call +1 (236) 865-9175.